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DigiPlugLabs

ChronCare Terms of Use

Last updated: 22 August 2026

1. Agreement to these terms

These Terms of Use ("Terms") are a legal agreement between you and DigiPlugLabs LLC ("DigiPlugLabs", "we", "us") governing your use of the ChronCare mobile application and any related services (together, "ChronCare" or the "App").

By downloading, installing, or using ChronCare, you agree to these Terms. If you do not agree, do not use the App.

2. ChronCare is not a medical device and does not provide medical advice

This is the most important section of these Terms. Please read it carefully.

ChronCare is a wellness and self-tracking tool. It helps you record symptoms, medications, vitals, appointments, and daily wellness habits, and shows you patterns in the information you enter.

ChronCare:

  • is not a medical device, and is not intended to diagnose, treat, cure, or prevent any disease or condition;

  • does not provide medical advice, diagnosis, or treatment;

  • does not create a doctor–patient, clinician–patient, or other care relationship between you and DigiPlugLabs;

  • is not a substitute for professional medical judgement, and must never be relied upon in an emergency.

Any insights, wellness scores, correlations, trends, or flare-risk indications the App produces are informational only. They are calculated from data you entered yourself, using general heuristics, and may be incomplete or wrong. They are not clinical findings.

Always consult a qualified healthcare professional about any medical condition and before making any change to your care, medication, or treatment. Never delay or disregard professional medical advice because of something you saw in ChronCare.

In an emergency, call your local emergency number. ChronCare's Emergency ID feature simply displays information you chose to store on your own device. It does not contact anyone, does not summon help, and may be unavailable if your device is lost, locked in a way that prevents access, out of battery, or damaged. Do not rely on it as your only means of conveying critical medical information.

3. Medication reminders are not guaranteed

ChronCare can schedule local reminders for medication doses. These depend entirely on your device and its operating system. They may be delayed, silenced, or not delivered at all — for example if notifications are disabled, the device is off or in a low-power or focus mode, or the operating system reclaims resources.

Do not rely on ChronCare as your only means of remembering to take medication. We are not responsible for a missed, late, duplicated, or incorrectly recorded dose.

4. Eligibility

You must be at least 13 years old to use ChronCare. If you are under the age of majority where you live, you may use ChronCare only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf.

ChronCare is not directed to children under 13 and we do not knowingly collect information from them.

5. Your data, and optional cloud backup

The health information you enter is stored on your own device, in a database encrypted at rest.

Cloud backup is not enabled in this release. Your data is not transmitted to us, and there is no account to create. If Profile offers you no Cloud backup control, the paragraphs below about backup describe a feature your copy of the App does not have; they are stated in advance so the terms are settled before it is switched on.

Where a release offers it, cloud backup is optional and stays off unless you turn it on. If you do turn it on, your entries are encrypted on your device before they are sent, using a key derived from a passphrase you choose. We receive only the encrypted result and hold no key that can open it, so we cannot read your health data or produce it in readable form.

Whether or not cloud backup is available to you, you should understand:

  • With backup off or unavailable, you are responsible for your own backups. If you delete the App, lose or reset your device, or your device fails, your ChronCare data is permanently gone. We cannot restore it, because we never had a copy.

  • With backup on, your passphrase and recovery code are the only way in. If you lose both, your backed-up data cannot be recovered by you, by us, or by anyone else. There is no reset and no master key. This is deliberate: a key we could use to restore your data would also be a key we could be compelled to use.

  • Data on your device is encrypted with a key held in your device's secure keychain, and data that becomes inaccessible for any reason is unrecoverable by design.

Where cloud backup is available, you can turn it off at any time, and delete your account and all stored encrypted records from Profile → Delete account. In a release without backup there is no account to delete, and removing the App removes your data with it.

How we handle information is described in our Privacy Policy, which forms part of these Terms.

6. Subscriptions, billing, and cancellation

ChronCare is free to use. On the free tier you may record as much as you wish, and the App displays your most recent 14 days of history (symptoms, vitals, wellness entries and Insights), together with up to 10 medications, appointments and the Emergency ID.

ChronCare Premium is an optional auto-renewing subscription that removes the 14-day limit entirely, so correlations, trends and flare-risk are calculated across your full logged history. It also removes the medication limit and adds the provider health-summary export.

For readability, the trend chart averages long histories into equal buckets and states the bucket size beneath it — the calculation still uses every day you have logged.

Free-tier limits affect what is displayed, not what is kept. Entries older than the free window remain stored on your device and become visible again if you subscribe. Medications you have already recorded are never hidden or removed, including on the Emergency ID, if you exceed the limit or a subscription lapses.

  • Pricing is shown in the App before you purchase, in your local currency, as supplied by the App Store or Google Play. At the time of writing the US list price is $9.99 per month or $99 per year.

  • Auto-renewal. Subscriptions renew automatically at the then-current price for the same period, unless cancelled at least 24 hours before the end of the current period.

  • Payment is taken by Apple or Google, not by us. Your purchase is also governed by the applicable app store's terms.

  • Cancellation is managed entirely in your Apple Account or Google Play account settings. Deleting the App does not cancel a subscription.

  • Refunds are handled by Apple or Google under their policies. We generally cannot issue refunds for store purchases, though you are welcome to contact us.

  • Price changes will be notified as required by the applicable app store, and you will have the opportunity to cancel before they take effect.

  • Free trials or promotional offers, if we offer any, convert to a paid auto-renewing subscription at the end of the promotional period unless cancelled beforehand. Any unused portion of a free trial is forfeited on purchase of a subscription.

If a subscription lapses, your data is not deleted — you simply return to the free tier's 14-day history window.

7. Acceptable use

You agree not to:

  • use ChronCare for any unlawful purpose, or in any way that could harm another person;

  • reverse engineer, decompile, or attempt to extract the source code of the App, except to the extent that applicable law expressly permits it;

  • circumvent, disable, or interfere with security, licensing, or entitlement checks, including those governing Premium access;

  • attempt to gain unauthorised access to any system or data;

  • resell, sublicense, rent, or commercially redistribute the App; or

  • rely on the App to provide clinical care to another person.

8. Licence and intellectual property

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use ChronCare on devices you own or control, for your own personal, non-commercial use, in accordance with these Terms and the rules of the app store you obtained it from.

ChronCare, its name, logo, design, and software are owned by DigiPlugLabs and protected by intellectual property law. These Terms grant you no rights in them other than the licence above.

Your content is yours. You retain all rights in the information you enter into ChronCare. We acquire no rights in it and no licence to it. In this release we hold no copy of it at all. Where a release offers cloud backup and you turn it on, we store only an encrypted copy that we cannot read, and we hold it solely to return it to you.

Some components of the App are provided under open-source licences; those licences continue to govern those components.

9. Changes to ChronCare and to these Terms

We may modify, suspend, or discontinue ChronCare or any of its features, including the free or Premium tiers. If we make a material change to these Terms, we will update the "Last updated" date and, where required, give notice in the App or through the app store. Continued use after a change takes effect means you accept the revised Terms. If you do not accept them, stop using the App and cancel any subscription.

10. Termination

You may stop using ChronCare at any time by deleting it (remembering that this permanently destroys your local data, and does not cancel a subscription). We may suspend or terminate your access if you materially breach these Terms or if we are required to do so by law. Sections 2, 3, 5, 8, 11, 12, and 13 survive termination.

11. Disclaimers

To the fullest extent permitted by law, ChronCare is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

We do not warrant that the App will be uninterrupted, timely, error-free, or secure, that any insight or calculation will be accurate, or that reminders will be delivered.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you. Nothing in these Terms limits or excludes any right you have under mandatory consumer-protection law that cannot lawfully be limited or excluded.

12. Limitation of liability

To the fullest extent permitted by law, DigiPlugLabs will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, loss of profits, or loss of goodwill, arising out of or relating to your use of (or inability to use) ChronCare — even if we have been advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to ChronCare will not exceed the greater of (a) the amount you paid us for ChronCare in the twelve months before the event giving rise to the claim, or (b) twenty US dollars (US$20).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any mandatory consumer-protection law.

13. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. Subject to the paragraph below, you and DigiPlugLabs agree to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida.

If you are a consumer resident outside the United States, nothing here deprives you of the protection of the mandatory consumer laws of your country of residence, or of your right to bring proceedings there where local law gives you that right.

14. Apple and Google

You acknowledge that these Terms are between you and DigiPlugLabs only, and not with Apple Inc. or Google LLC. The app store operator is not responsible for ChronCare or its content, has no obligation to provide support for it, and is not party to these Terms. The app store operator is, however, a third-party beneficiary of these Terms and may enforce them against you.

Your use of the App must also comply with the applicable app store's terms of service.

15. Miscellaneous

If any provision of these Terms is held unenforceable, the rest remain in effect and the unenforceable provision will be applied as far as it lawfully can be. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between us regarding ChronCare.

16. Contact

DigiPlugLabs LLC
Winter Garden, Florida, USA
support@digipluglabs.com
Support

DigiPlugLabs · Winter Garden, Florida, USA
Support · Privacy Policy